{"id":18588,"date":"2026-04-27T11:52:06","date_gmt":"2026-04-27T08:52:06","guid":{"rendered":"https:\/\/adra.md\/?page_id=18588"},"modified":"2026-04-27T11:52:06","modified_gmt":"2026-04-27T08:52:06","slug":"private-policy","status":"publish","type":"page","link":"https:\/\/adra.md\/ru\/private-policy\/","title":{"rendered":"Politica de confiden\u021bialitate"},"content":{"rendered":"

1. DISPOZI\u021aII GENERALE<\/strong><\/p>\r\n

Acest document stabile\u0219te termenii \u0219i condi\u021biile (\u00een continuare \u2013 \u201eTermenii \u0219i Condi\u021biile\u201d) aplicabile pentru utilizarea serviciilor \u0219i achizi\u021bionarea de produse oferite de Agen\u0163ia Adventist\u0103 pentru Dezvoltare, Refacere \u015fi Ajutor din Moldova (\u00een continuare \u2013 \u201eAsocia\u021bia\u201d), cu sediul \u00een Chi\u0219in\u0103u, sec. Centru, str. Ialoveni 1\/1.<\/p>\r\n

Prin efectuarea unei comenzi sau prin utilizarea serviciilor Asocia\u021biei, dumneavoastr\u0103 (\u00een continuare \u2013 \u201eCump\u0103r\u0103torul\u201d sau \u201eDonatorul\u201d) accepta\u021bi \u00een mod expres \u0219i necondi\u021bionat prevederile acestor Termeni \u0219i Condi\u021bii. Utilizarea website-ului presupune acceptarea Termeni si Condi\u021bii propuse de c\u0103tre A.O. \u201cADRA\u201d \u00een conformitate cu Legea nr.284\/2004 privind Comer\u021bul Electronic. Rela\u021biile dintre p\u0103r\u021bi se vor realiza \u00een conformitate cu legisla\u021bia \u00een vigoare a Republicii Moldova, \u00een baza Legii nr.105\/2003 cu privire la Protec\u021bia drepturilor consumatorului, \u0219i a altor acte normative adoptate \u00een conformitate cu aceasta.<\/p>\r\n

Asocia\u021bia \u00ee\u0219i rezerv\u0103 dreptul de a modifica ace\u0219ti Termeni \u0219i Condi\u021bii. Versiunea actualizat\u0103 va fi publicat\u0103 pe platformele de comunicare ale Asocia\u021biei. Continuarea utiliz\u0103rii serviciilor dup\u0103 modificare constituie acceptul dumneavoastr\u0103.<\/p>\r\n

2. PROTEC\u021aIA DATELOR CU CARACTER PERSONAL<\/strong><\/p>\r\n

Prin interac\u021biunea cu Asocia\u021bia (plasare comand\u0103, dona\u021bie, contact), sunte\u021bi de acord cu colectarea \u0219i prelucrarea datelor cu caracter personal necesare pentru procesarea solicit\u0103rilor dumneavoastr\u0103.<\/p>\r\n

Scopurile prelucr\u0103rii\u00a0<\/strong>includ: procesarea \u0219i onorarea comenzilor de merch, gestionarea dona\u021biilor, comunic\u0103ri privind activit\u0103\u021bile \u0219i proiectele Asocia\u021biei (ex: newsletter, inform\u0103ri despre campanii de dona\u021bii), \u0219i \u00eembun\u0103t\u0103\u021birea serviciilor.<\/p>\r\n

Datele colectate pot include: nume, prenume, num\u0103r de telefon, adresa de e-mail. Pentru dona\u021bii, datele de plat\u0103 sunt procesate exclusiv de procesatorul de pl\u0103\u021bi (ex: terminal bancar, serviciu online securizat). Asocia\u021bia nu stocheaz\u0103 detaliile cardului dumneavoastr\u0103.<\/p>\r\n

Toate datele sunt prelucrate \u00een conformitate cu\u00a0Legea nr. 133\/2011 privind protec\u021bia datelor cu caracter personal.<\/strong>\u00a0V\u0103 pute\u021bi exercita drepturile de acces, rectificare sau \u0219tergere a datelor prin trimiterea unei solicit\u0103ri la adresa de contact a Asocia\u021biei.<\/p>\r\n

Noi folosim m\u0103suri de securitate comerciale pentru a preveni accesul neautorizat, men\u021binerea exactit\u0103\u021bii date-lor \u0219i pentru asigurarea utiliz\u0103rii corecte a informa\u021biei de pe site. Transmiterea datelor pe internet sau prin re\u021bea wireless nu poate fi protejata \u00een totalitate. Prin urmare, la fel ca alte companii, noi nu putem garanta securitatea informa\u021biei pe care o ofer\u0103 Cump\u0103r\u0103torului, astfel, el va face acest lucru pe propria r\u0103spundere.<\/p>\r\n

3. COMANDAREA \u0218I ACHITAREA PRODUSELOR<\/strong><\/p>\r\n

Modalitate de Livrare: Livrarea nu se efectueaz\u0103.\u00a0<\/strong>Toate comenzile trebuie s\u0103 fie\u00a0preluate personal\u00a0<\/strong>de la sediul Asocia\u021biei: Chi\u0219in\u0103u, sec. Centru, str. Ialoveni 1\/1.<\/strong>\u00a0V\u0103 vom comunica data \u0219i intervalul orar \u00een care comanda dumneavoastr\u0103 va fi gata pentru ridicare.<\/p>\r\n

Achitarea:<\/strong>
Plata se poate face online\u00a0<\/strong>\u00een momentul plas\u0103rii comenzii prin metodele securizate oferite pe platform\u0103 (card bancar, transfer etc.). Pentru efectuarea pl\u0103\u021bii vor fi solicitate urm\u0103toarele date: Num\u0103rul cardului (16 cifre) Data expir\u0103rii (luna \u0219i anul) Codul CVC sau CVV (3 cifre) Numele \u0219i prenumele de pe cardul de plat\u0103 \u00cen cazul \u00een care valuta cardului difer\u0103 de valuta tranzac\u021biei (MDL), atunci la convertirea sumei re\u021binute din contul de card se vor aplica condi\u021biile b\u0103ncii emitente. Alternativ, plata se poate face\u00a0la ridicare,<\/strong>\u00a0prin card sau numerar, \u00een func\u021bie de posibilit\u0103\u021bile anun\u021bate la momentul comenzii.<\/p>\r\n

Confirmare:<\/strong>
Ve\u021bi primi o confirmare a comenzii \u0219i a pl\u0103\u021bii (dac\u0103 s-a efectuat online) pe adresa de e-mail sau num\u0103rul de telefon furnizat.<\/p>\r\n

Returul fondurilor\u00a0<\/strong>pentru o comand\u0103 anulat\u0103 sau returnat\u0103 (\u00een condi\u021biile punctului 5) se va face, de regul\u0103, pe aceea\u0219i cale prin care s-a efectuat plata (cont bancar, card etc.).<\/p>\r\n

4. DONA\u021aIILE PENTRU PROIECTE<\/strong><\/p>\r\n

Asocia\u021bia ofer\u0103 posibilitatea de a sus\u021bine proiectele sale prin dona\u021bii. Dona\u021biile sunt voluntare \u0219i nerecuperabile.<\/p>\r\n

Pentru fiecare dona\u021bie, la solicitare, Asocia\u021bia poate emite o confirmare scris\u0103. Fondurile donate sunt destinate exclusiv proiectelor anun\u021bate \u0219i sunt gestionate \u00een transparen\u021b\u0103, \u00een conformitate cu statutul Asocia\u021biei \u0219i legisla\u021bia aferent\u0103. Procesul de dona\u021bie este securizat, iar detaliile de plat\u0103 sunt procesate de furnizori de servicii de plat\u0103 autoriza\u021bi.<\/p>\r\n

5. PRELUAREA COMENZILOR \u0218I DREPTUL LA RETUR<\/strong><\/p>\r\n

Preluarea comenzilor:\u00a0<\/strong>La ridicarea comenzii, v\u0103 rug\u0103m s\u0103 verifica\u021bi produsele \u0219i bonul\/confirmarea de plat\u0103. Orice observa\u021bie privind ambalarea sau con\u021binutul trebuie f\u0103cut\u0103 \u00een prezen\u021ba reprezentantului Asocia\u021biei.<\/p>\r\n

Dreptul la retur:\u00a0<\/strong>\u00cen conformitate cu legisla\u021bia privind protec\u021bia consumatorului, pentru produsele de merch (care nu sunt \u00een categoria bunurilor personalizate sau perisabile), ave\u021bi dreptul s\u0103 returna\u021bi produsul \u00een termen de 14 zile calendaristice\u00a0<\/strong>de la data prelu\u0103rii, f\u0103r\u0103 a fi nevoie s\u0103 preciza\u021bi motivul. Produsul trebuie s\u0103 fie \u00een starea original\u0103, nev\u00e2ndut, nefolosit \u0219i cu toate etichetele.<\/p>\r\n

Excep\u021bii:\u00a0<\/strong>Produsele personalizate la cerere sau care prezint\u0103 semne clare de folosin\u021b\u0103 nu pot fi returnate.<\/p>\r\n

Procedura de retur:\u00a0<\/strong>Pentru a ini\u021bia un retur, contacta\u021bi-ne la datele de contact furnizate mai jos. Dup\u0103 confirmarea eligibilit\u0103\u021bii, ve\u021bi primi instruc\u021biuni pentru returnarea produsului la sediul Asocia\u021biei. Costurile de returnare sunt suportate de dumneavoastr\u0103.<\/p>\r\n

Rambursarea:\u00a0<\/strong>Dup\u0103 ce produsul returnat este primit \u0219i verificat, vom ini\u021bia rambursarea sumei aferente \u00een termen de\u00a014 zile lucr\u0103toare.<\/strong>\u00a0Suma va fi returnat\u0103 prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 ini\u021bial.<\/p>\r\n

6. CONTACT \u0218I INFORMA\u021aII<\/strong><\/p>\r\n

Pentru orice \u00eentreb\u0103ri, solicit\u0103ri de retur, dona\u021bii sau exerci\u021biul drepturilor legate de datele personale, ne pute\u021bi contacta:<\/p>\r\n

IDNO:<\/strong>1010620008967
Adres\u0103:<\/strong>Chi\u0219in\u0103u, sec. Centru, str. Ialoveni 1\/1
Adres\u0103 juridic\u0103:\u00a0<\/strong>str. Ialoveni 1\/1
E-mail: <\/strong>info@adra.md<\/a>
Telefon:<\/strong>+373 69 123 895<\/a><\/p>\r\n

Rechizite bancare:
Beneficiar<\/strong>: A.O. Filiala din RM ADRA \u2013 Moldova
Cod Fiscal<\/strong>: 1010620008967
IBAN<\/strong>\u00a0 :\u00a0MD18VI225100000104390MDL
<\/u>Banca beneficiarului<\/strong>: Victoriabank\u00a0 Filiala nr.3
Codul b\u0103ncii<\/strong>: VICBMD2X
<\/u>Adresa Juridic\u0103<\/strong>: str. Ialoveni 1\/1, 2070 Chi\u015fin\u0103u<\/p>\r\n

7. POLITICA DE CONFIDEN\u021aIALITATE<\/strong><\/p>\r\n

Asocia\u021bia se angajeaz\u0103 s\u0103 protejeze confiden\u021bialitatea datelor dumneavoastr\u0103. Colect\u0103m doar datele necesare (nume, date de contact) pentru a onora comenzile, gestiona dona\u021biile \u0219i \u021bine la curent cu activit\u0103\u021bile noastre, dac\u0103 a\u021bi optat pentru acest lucru. Nu vindem, nu \u00eenchiriem \u0219i nu facem schimb de datele dumneavoastr\u0103 cu ter\u021be p\u0103r\u021bi \u00een scopuri de marketing. Datele pot fi divulgate doar \u00een situa\u021bii prev\u0103zute de lege sau partenerilor de \u00eencredere care ne ajut\u0103 \u00een opera\u021biunile interne (ex: procesator de pl\u0103\u021bi), care la r\u00e2ndul lor sunt obliga\u021bi contractual s\u0103 men\u021bin\u0103 confiden\u021bialitatea. Prin utilizarea serviciilor noastre, confirma\u021bi c\u0103 a\u021bi citit \u0219i \u00een\u021beles ace\u0219ti Termeni \u0219i Condi\u021bii.<\/p>","protected":false},"excerpt":{"rendered":"

1. DISPOZI\u021aII GENERALE Acest document stabile\u0219te termenii \u0219i condi\u021biile (\u00een continuare \u2013 \u201eTermenii \u0219i Condi\u021biile\u201d) aplicabile pentru utilizarea serviciilor \u0219i achizi\u021bionarea de produse oferite de Agen\u0163ia Adventist\u0103 pentru Dezvoltare, Refacere \u015fi Ajutor din Moldova (\u00een continuare \u2013 \u201eAsocia\u021bia\u201d), cu sediul \u00een Chi\u0219in\u0103u, sec. Centru, str. Ialoveni 1\/1. Prin efectuarea unei comenzi sau prin utilizarea serviciilor […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18588","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPolitica de confiden\u021bialitate - ADRA Moldova<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de confiden\u021bialitate - ADRA Moldova\" \/>\n<meta property=\"og:description\" content=\"1. 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